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How To Fix “Cannot Connect To App Store” On iPhone Or iPad?

Despite our technological equipment becoming smarter with time, we still face many errors every day. One such example is the “Cannot Connect To App Store” notification on iOS devices.

The App Store is meant to be a convenient location to download apps, but when you cannot do so, it becomes a tedious problem. And you’re hit with that notice regardless of how urgently you want to update the app; I won’t even touch the subject. A plethora of simple options are available, which is great news.

Reasons Why This Error Occurs On iOS Devices

There may be numerous reasons your iOS device cannot connect to the App Store. A few examples of the most typical are.

  • You are now disconnected from your wireless network or cellular data.
  • Preventing access due to a software problem.
  • There is a problem with the App Store’s servers.

The reason this might happen has been revealed; thus, we must respond promptly.

How To Fix “Cannot Connect To App Store” On iPhone Or iPad?

Close And Reopen The App Store

Attempt to close and reopen the App Store to solve the problem as quickly as possible. Your error message may result from this, which solves the app’s minor problems. To begin, go to the bottom of the screen and slide your finger to the center. This will open the app selection. After that, to remove the App Store from the list, drag it to the top window. Another option to eliminate the possibility of conflict is to close all other apps using this method. To check whether the problem has been resolved, open the App Store.

Clear The Cache Of The App Store

An easy and preferred solution for me is to clear the cache. It solves most problems. Software controls the App Store, just as there is for other apps. The App Store receives and sends data, and thousands of lines of code instruct it what to do and how to make it work. The software needs some time to react and work on your instructions since nothing is flawless in this world.

But it uses a cache and sends you a prepared page to speed up response time. Despite being a bright component, it may sometimes turn against it. When problems accumulate in the cache files over time, they might become corrupted. It is a good idea to empty the cache to enable the app to start from zero and solve this problem. The following steps may be taken to empty the cache from the App Store.

  • Navigate to the App Store.
  • Click one of the bottom options ten times. For instance, press the Games button ten times to quickly empty the cache.

Cannot Connect To App Store

You will not be notified once the cache is empty. To check whether the problem has been resolved, continue, close, and reopen the app.

Ensure You’re Connected To The Internet

The first and foremost need, which ought to be self-evident, is that you be connected to a working Internet connection. On the other hand, there are situations when we are unaware that we have disconnected from our Wi-Fi. Start by checking the following if you plan to use mobile data.

  • When you secure a suitable network.
  • With an active data pack.
  • If you have activated mobile data.

Check your spinner if you use Wi-Fi to ensure everything works properly. Alternatively, try turning it off and lighting it again. Check whether it solves the problem by connecting your iOS device to Wi-Fi.

Ensure The Date And Time Are Correct

I know you weren’t expecting to see this trick, but here it is: your device’s functionality may be affected by the date and time, as surprising as it seems. Your device may be unable to block the App Store if your data and time are out of sync, leading it to believe it is in the future or the past. You may check it by heading to Parameters – General – Date – Time to ensure your date and time are accurate. The option to “Set automatically” must be activated.

Cannot Connect To App Store

The most accurate time, location dependent, will be provided by this.

Ensure The VPN Is Disabled

You may want to try turning off your VPN on your iOS device. This may solve the problem because various nations have different apps available on the App Store, and if your VPN is strongly connected to a different country, the App Store won’t be able to connect to it. Go to Settings—General—VPN and Device Management to deactivate or use your downloaded app. Turn off a VPN if it is active.

Check The Apple System Status Page

Apple has the problem, even if you’re mad and ready to rip off your hair. Apps on your iOS devices start to experience problems because Apple’s servers are having problems. Check the Apple System Status Page since it’s still possible, even if it’s unlikely.

Cannot Connect To App Store

As you can see, the App Store server is functioning well now. It will be clear that the servers are not the problem when the following point becomes green.

Update iOS Software

If your iPhone or iPad has gotten a new update, you should continue and install it since our gadgets receive software updates for a reason. Until recently, many issues and problems in the original iOS version may have been fixed with the initial update Versions. Parameters -> General -> Updating of the Software is where you may look for fresh software updates.

Cannot Connect To App Store

You may download and install the update if your device needs to upgrade to the initial version. You go ahead and try it since it might solve the problem.

Disconnect From iTunes And The App Store

If the preceding methods don’t work, disconnecting from iTunes and the App Store may solve minor problems.

  • Locate your ID and press on it in Settings.

Cannot Connect To App Store

  • Find “Disconnecting” by scrolling down the page.

Cannot Connect To App Store

Reset Network Settings

Your iPhone or iPad’s network work settings may be reset if the problem persists. If you choose this option, your Wi-Fi credentials will be removed, and your DNS and proxy settings will be reset to factory defaults. Reset your iPhone’s network work settings.

  • Launch the Settings menu.


  • Go to the General > Transfer or Reset iPhone > Reset menu.


  • To reset your network settings, choose the option from the appearing menu.

  • Enter your passcode and tap the Reset button to reset your network settings.

After completing the steps, you will need to reconnect to Wi-Fi and attempt to connect to the App Store since your network settings will return to their defaults.

Expert Advice: If you’ve already reset your network settings and are still experiencing problems, check your Wi-Fi network for potential problems. To get the most out of your data plan, try turning off Wi-Fi. If it works after you disable Wi-Fi, you have identified the problem. If you can access your Wi-Fi network, now is the time to reset it.

Change DNS Server

Another option is to switch to a different DNS provider, such as Cloudflare, OpenDNS, or Google Public DNS, instead of your Internet service provider. It may be easier to access the App Store if you use a different DNS server rather than the one provided by your Internet service provider (ISP). This may improve connection speeds and reliability. As an advanced troubleshooting step, changing the DNS on an iOS device might provide varying outcomes.

  • Pick the Manual option in the Configure DNS menu under Settings > Wi-Fi> Network Name.


  • Type the DNS server address you want to use and then click Add Server.


Reset iPhone Or iPad

You may reset your iPhone or iPad as a last resort if all other options have been tried and the problem still needs to be solved. It’s unlikely that you’ll need to choose this severe option, but you may still choose it. It’s likely the best option, as it lets you reset your device without erasing any data. Also, your device may be reset to factory settings if you want a new start.

Consider The Following:


If you’re seeing the “Cannot Connect To App Store” problem when attempting to download an app or game on your iPhone or iPad, using one of the troubleshooting steps listed above should get things functioning again. At the very least, we hope our basic troubleshooting steps have helped you identify the problem. Did we need any steps, or did you find another way to fix the problem? Help your fellow community members by sharing your steps in the comments section.


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